F.A.Q.
What is the NVIDIA Q3200-RA Quantum-X800 XDR InfiniBand Switch?
It is a 2U air-cooled, enterprise-grade switch powered by the NVIDIA Quantum-3 ASIC. Each chassis houses two independent switches, delivering 36 XDR ports at 800Gb/s per switch — a high-performance, cost-effective solution for AI, HPC, and data center clusters.
What is your MOQ for wholesale orders? A: We support flexible MOQ
trial orders from 1 unit to evaluate compatibility in your environment, and volume orders for bulk procurement with tiered pricing. Long-term supply contracts for distributors and resellers are welcome.
Do you offer volume discounts?
Yes. Pricing is quantity-based: the larger your bulk order, the better the unit price. We also provide contract pricing for recurring wholesale buyers and project-based quotes for large-scale deployments.
What is your lead time and shipping?
In-stock units ship within 2-3 business days; bulk orders typically require 60 days depending on quantity. We offer fast global shipping via DHL/FedEx/UPS and sea freight for large orders, with full export documentation and customs support.
What warranty and after-sales service do you provide?
Every unit comes with 1-year service covering after-sales support, technical support for installation and configuration, and a clear RMA process for any quality issue. Dedicated account managers ensure reliable after-sales for long-term partnerships.
Is it compatible with my existing infrastructure?
Yes. Built on the Quantum-3 ASIC, it is backward compatible with previous-generation Quantum and Quantum-2 InfiniBand storage, and integrates with NVIDIA ConnectX-7/8 NICs and BlueField-3 DPUs. It supports 800G/400G/200G OSFP transceivers (2xSR4H, 2xDR4H, 2xFR4H, 400G-DR4H, etc.) and MPO/LC fiber and DAC/ACC copper cabling — protecting your existing investment.
What are the power and cooling requirements for deployment?
The switch ships with 4 redundant PSUs for reliable operation in enterprise data centers, uses C2P airflow (front-to-back) for standard rack cooling, and is standard depth for seamless rack integration. Note: power cords are not included.
What accessories are included?
Generally it is 5-10 days if the goods are in stock.Otherwise,it is 15-20 days if the goods are not in stock.It's according to the quantity of needs.
What is your terms of payment ?
A rail kit is included for tool-less rack mounting, along with the 4 PSUs. Power cords are not included — we can source compatible cords and customize packaging per your procurement requirements on request.
How do you ensure product quality?
All units pass strict pre-shipment quality inspection — appearance, ports, power, and firmware checks — with test reports available on request. We follow international quality standards and provide certification documents for customs clearance and enterprise procurement compliance.
Can I negotiate the prices ?
Yes, we may consider diascounts for multiple container load of goods.
How much will the shipping charges be ?
It depends on the size of your shipment and the method of shipping.We will offer the charge to you as you requested.
Can you produce according to the samples ?
Yes, we can produce by your samples or technical drawings and build the molds and fixtures.
What is your terms of packing ?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
What is your terms of delivery ?
EXW, FOB, CFR, CIF, DDU, DDP.
How about the warranty ?
There are 12 months for the warranty. While the warranty is not responsible for those broken by violence or updated with other brands.
Do you provide samples? Is it free or extra ?
Yes, we could offer the sample for free charge but do not pay the cost of freight.